Covid-19 Notes On Delivery
Due to the unprecedented circumstances and uncertain climate we are operating in, any orders on Frozen goods (using Express 24hrs delivery)will be dispatch to your delivery address within 2 working days and any delivery (using Express 48hrs delivery) will be dispatched to you within 3 working days. Unfortunately this is out of our hands and is down to the extraordinary overwhelming demands our couriers are going through at this moment in time. This may change at anytime and we will update you as soon as it does. Thank you for your understanding.
Shipping Cost – UK Mainland Rate Maximum Weight 29kg
Free Delivery (2 working days) on orders £60 or over (Not including Frozen goods)
Standard £6.99 Charge 48hrs Express Delivery (2 working days) on orders below £60 (Not including Frozen goods)
£8.99 Charge 24hrs Express Delivery (Next day delivery) including any Frozen goods on order.
Please note ordering Frozen products is at customer’s own risk. We will not hold any responsibility for damage/spoiling of frozen products. Any Frozen products ordered will be put onto our Next Day delivery shipping and we will use special thermal insulated bubble envelope Free of Charge.
All Frozen/Glass items will be carefully wrapped and box will be labelled “Fragile”. If you wish to insure the items to cover any damages please get in contact with Suriya on 07538502689, otherwise it would be at customers own risk. All orders via courier are not insured.
Orders place on Friday, Saturday and Sunday will be dispatched on Monday ( Couriers do not delivery on weekends/Bank Holiday). Cut off time for processing to delivery is 1pm. Orders after 1pm will be processed the next day.
Maximum Weight on any one order is 29kg.
For local delivery: Free delivery within 3 miles of our location, delivery charge applies after.
Additional charge applies to the following postcodes:
The Highlands and Islands of Scotland – postcodes AB31, 33-38, 45, 52-56, FK17-21, IV,
HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.
Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25.
Isle of Wight
£11.99 additional charge applies to Zone 2 and Zone 3 locations ( Excluding Frozen Goods) Express 48hrs delivery.
London congestion charging
Central London congestion charge of 50p + VAT per
consignment and this is charged to Account customers for all consignments sent to
postcodes commencing: EC1, EC2, EC3, EC4, SE1, SE11, SW1, W1, WC1 and WC2.